BPO Consulting

Setting up Malaysia BPM operations

• Govt Body Approvals.
• Approvals to hire foreigners.
• Source and Negotiate cash incentives.
• Hiring the startup team.
• Hiring sources and strategy, university tie-ups.

BPM Analytics & Dashboarding Services

• Develop Reporting and analytics standardization.
• Create Dashboards for management overview.
• Anytime-Anywhere / mobile access dashboards.
• Key business driver dashboards.

BPM Efficiencies and Optimization

• Identify revenue maximization opportunities.
• Cost saving across manpower and overheads.
• Drive process improvements.
• Cost savings with increased workforce satisfaction.

BPM Workforce Management Solutions

• WFM Gap analysis.
• Reduce manpower planning inefficiencies.
• Create mechanism to reduce service level failures.
• Command center setup.